Terms of service

Terms and Conditions

Last Updated: June 2026

Welcome to White Rabbit Rice Store. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of the White Rabbit Rice Store website and the purchase of products offered through our online store. By placing an order, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Pricing

We make every effort to ensure that product descriptions, images, and pricing information are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and update product information without prior notice.

All prices displayed on the website are subject to change at any time and are listed in the applicable local currency unless otherwise specified.

3. Orders and Payments

When you place an order, you agree to provide accurate and complete information. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability.

  • Errors in pricing or product information.

  • Suspected fraudulent activity.

  • Violation of these Terms and Conditions.

Payment must be completed before the order is processed and shipped.

4. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes provided on the website. Delivery times are estimates and may vary due to factors beyond our control.

White Rabbit Rice Store shall not be held liable for delays caused by shipping carriers, natural disasters, government regulations, or other unforeseen circumstances.

5. Returns and Refunds

Returns and refunds are governed by our Returns and Refund Policy. Please review the policy available on our website for detailed information regarding eligibility and procedures.

6. Product Quality

We are committed to supplying high-quality rice products. Natural variations in grain size, color, aroma, and packaging may occur and do not constitute product defects.

Customers are encouraged to inspect products upon delivery and report any issues promptly.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, designs, and trademarks, is the property of White Rabbit Rice Store or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's operation or security.

  • Submit false, misleading, or fraudulent information.

  • Violate any applicable laws or regulations while using the website.

9. Limitation of Liability

To the maximum extent permitted by law, White Rabbit Rice Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall be limited to the amount paid by the customer for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Modifications

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will become effective immediately upon publication on the website.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where White Rabbit Rice Store operates.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact White Rabbit Rice Store through the contact information provided on our website.

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.